Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Psychiatry-UK
2024-02-07
Person
3
5
0
Written by a NHS patient
Written by a NHS patient 7th February 2024
Online consultation generally good, communication is very good via the Portal. Notifications are timely and precise. Time could have been used better during consultation. Doctor seemed distracted himself in the second half of the consultation. Despite asking whether I had any questions, did not seem to pay a great deal of attention to my response. Perhaps he had a busy schedule, however I had waited almost a year since seeing GP for potential diagnoses and was quite disappointed about how half of the 10 minute consultation was conducted.
2024-02-08 10:44:20
Response from Psychiatry-UK
Hello Thank you for taking the time to share your feedback with us. Your input is invaluable, and we appreciate your willingness to provide details about your experience. However, as we cannot address individual cases on this platform, we kindly encourage you to reach out to our dedicated Patient Experience Team. They are well-equipped to delve deeper into your feedback and ensure that your concerns are thoroughly addressed. Your insights are crucial to our continuous improvement, and we are eager to better understand and address any issues you may have encountered. Please don't hesitate to contact our Patient Experience Team at experince@psychiatry-uk.com They are ready to assist you and gather more in-depth information about your experience. Once again, thank you for sharing your feedback. We look forward to the opportunity to connect with you and work towards enhancing our services. Kind regards Psychiatry-UK
Psychiatry-UK
2024-02-06
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 6th February 2024
Have had a very good experience from start to finish, I felt listened to and not judged in any way. They have always been very quick with responding to any questions I had.
Psychiatry-UK
2024-02-05
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 5th February 2024
So the my titration is coming to a close the journey has been something I will never forget. Finally being able todo stuff I class normal be behaviour is fantastic. Tracie Simpson my prescriber was great she was always on the other end never judged and had my wellbeing as top priority. Thanks to my consultant Sheheryar Jovindah for listening to me seeing what others haven’t thank you so much you have changed my life
Psychiatry-UK
2024-02-05
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 5th February 2024
My care has been brilliant from the start, from assessments to titration I feel they really listened to me, happily explained things to me that I wasn't sure about. I was so anxious about this whole process and they made me feel at ease.
Psychiatry-UK
2024-02-03
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 3rd February 2024
I have had an amazing experience going through titration for my ADHD. My prescriber, Clive, has been attentive, kind, patient and thorough with everything.
Psychiatry-UK
2024-02-02
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 2nd February 2024
From start to finish my care from Psychiatry UK has been fantastic. The staff are all very helpful whether it be customer service, their doctors and prescribers. They have your health and safety as a priority and keep you informed through the whole process. Their replies to your questions are given within a timely manner and I am so grateful to them for everything. It all seemed a bit daunting at first but I can honestly say they do look after you and are very helpful.
Psychiatry-UK
2024-02-01
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 1st February 2024
Fantastic service would recommend 100% my prescriber Zak would respond to my questions nearly instantly over the notes section making it almost like a messaging service. It doesn’t matter if it was working hours or not sometimes I could get a reply straight away even at 11pm
Psychiatry-UK
2024-02-01
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 1st February 2024
My experience with Psychiatry Uk has been very positive. I've been informed and given options about my medication and my prescriber has been a great support whenever I've had any questions or concerns. Personally I would have found an online meeting or phone call useful at key points in my titration to talk in more detail but for an online service it has been very good.
Psychiatry-UK
2024-02-01
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 1st February 2024
Nothing to say really, it's a great service and the portal system works great. Everything runs on time and the staff are very supportive and reply in a prompt manner.
Psychiatry-UK
2024-01-31
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 31st January 2024
As my time with Psychiatry UK is coming to an end I would like to give a massive THANK YOU to both my doctor Faisal Farid and my perskriber Zak Moussa as well as all other team members from customer support in the couple of years journey that I took in getting my ADHD diagnoses and the right medication for it!
Dr Faisal Farid diagnosed me and provided me with support by starting me on a medication titration till the very end with my EOTR appointment. The diagnosis didn't come easy to me but it was a relief to finally understand myself better and go on the path to actually be better. I would highly recommend Dr Faisal Farid, as he has great sense of humour, shows a lot of care when getting the information and asks the right questions, when speaking with him I fwlt safeand comfortable and not at all in any way as I've felt with other doctors in the past (not from Psychiatry UK) Im glad to have had him as my doctor.
Zak Moussa was my perscriber and we kept close touch throughout my titration process which was a rollercoaster of emotions. He was always very quick to respond, always came back to me with detailed answers to any and all of my questions, despite how stupid some of them might have been. Helped me tremendously in finding the medication that suited me the best. Never judged me or dismiss me when it came to my feed back to all the previous medications / dosages till I found the one tht suited me best, always took my feedback seriously and tried to correct the medication immediately. Throughout my titration process there were a lot of ups and downs but he supported me though them all and he did it with an enormous amount of care and understanding. I can't say enough good things about him!
Im glad to have been in the care of this great team that made my journey so easy! Now I'm on the right medication which has changed my life for the better! I have gotten close to the team, especially to Zak and I will miss him but I'm glad that I was referred to Psychiatry UK in the 1st place and got everything sorted in such a short amount of time where I know of people facing the same challenges as me waiting for years on end for someone to take them seriously.
I would highly recommend Psychiatry UK and I give a massive shout out to both doctors Faisal Farid and Zak Moussa!!
All the best! :)
Psychiatry-UK was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Psychiatry-UK: http://iwgc.net/empzu