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Written by a NHS patient
4th November 2022


I have been a 'Right To Choose' patient under Psychiatry UK, and my experience getting diagnosed with and treated for ADHD has been great. My prescribing nurse, Dr Kouser Jan Shaik, was attentive to any questions I had; and although my titration process was long and tedious with much deliberation, I was never made to feel as if I was wasting time. Kouser was diligent and always had my best interests in mind when trying to find what dosage worked for me, and I am very thankful for his patience and attention. I did once experience a significant delay in the delivery of my prescription, and was without medication for some three weeks, due to what I suppose was a miscommunication between staff; and sometimes I had to remind and correct the staff multiple times regarding my situation and personal details as time passed, even though my information was freely available in my Patient Portal and Case Notes. However, I guess this is only natural when dealing with a high number of patients - I'm sure the PUK staff have a lot of people under their care, and my treatment otherwise never made me feel under-attended to. I am very grateful for the diagnosis and treatment PUK have given me.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Rating not given.
Staff
Safe