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Written by a NHS patient
26th October 2023


NHS right to choose patient. The overall experience with P-UK has been great. Clear timeline communication & easy to use portal. My assessment came through 2 weeks earlier than estimated and medication titration due to start soon (Nov) when originally estimated to be in Jan! I took the pre-assessment report questions quite literally when relating my experiences & struggled to categorise symptoms/experiences under the right ones. I was hoping the assessment would delve deeper but from a different angle & having prepared my notes under symptom types, I felt too frazzled to refer to them in the assessment, as we went through the same pre assessment question format. I missed out key examples of issues because of this, instead rehashed the same answers previously given. Ive seen a lot of people asking about how to prepare for their assessment & I think it could be useful to have a template sent out to pending patients, which they can use to make symptom/example notes in the lead up to their assessment. Or be advised to make notes in accordance to the pre-assessment questions if it should only be to this.

1st November 2023
Response from Psychiatry-UK

Hello Thank you for taking the time to leave a review. Your feedback will definitely be helpful to others who feel unsure about how they can prepare, although it is worth noting that if you feel anything has been missed during your assessment you can always add this as a portal note to your consultant afterwards. We will also look into your suggestion that it would be helpful to provide information to help patients feel prepared for their assessment. We are pleased that your overall experience with P-UK has been positive and wish you the best of luck in your onward journey through titration. Many thanks The Psychiatry-UK Team

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