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Psychiatry-UK
2021-12-09
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Written by a NHS patient
Written by a NHS patient 9th December 2021
Left me without medication for a week (and counting) , no sign of prescription. Advised to go to A&E instead.
10th December 2021
Response from Psychiatry-UK
Dear Patient, We are very sorry that you are unhappy with aspects of the service you have received. We take all feedback very seriously and our Patient Empowerment Service is here to assist you with your concerns. If you wish to speak to someone we invite you to contact them by raising a note on your portal to Admin, clearly marked as a complaint. This will allow us to look at the details of your situation and take appropriate action. Thank you for your feedback. Kind Regards, The Psychiatry-UK Team