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Psychiatry-UK
2023-09-12
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Written by a NHS patient
Written by a NHS patient 12th September 2023
All in all it was a good experience, my prescriber was good and so was the psychiatrist. Unfortunately waiting times and responses to messages weren't as quick as I'd've liked them to be - I imagine this is because they need to hire more staff for the volume of patients they are taking on.
But in general, a positive experience.
26th September 2023
Response from Psychiatry-UK
Thank you for taking the time to leave a review. We are pleased that your experience with our service has been positive, but have noted your comments regarding waiting times and delayed responses to messages. Like many other services across the UK, we are experiencing unprecedented demand for both autism and ADHD assessments. At the end of August we therefore took the decision to temporarily pause our RTC service to provide the additional capacity needed to be able to focus on delivering high-quality care to the patients already registered with us. We will be resuming our service as soon as our capacity opens up.