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Psychiatry-UK
2023-08-22
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Written by a NHS patient
Written by a NHS patient 22nd August 2023
I was treated with kindness and respect by every staff member I was in contact with, I felt incredibly well informed about each stage of the process, and never went without communication of some kind from my prescriber for more than ~2 weeks at any point. Can’t praise this service enough, particularly given their high volume of requests, they handled my case promptly and I was treated like an individual not just a number on a waitlist.
1st September 2023
Response from Psychiatry-UK
Thank you for taking the time to feed back regarding your experience with PUK. Patient-centred care is absolutely the focus of everything we do, but it is rewarding to hear your confirmation as a patient that you have felt well-informed and well-supported throughout your journey. Thank you for recommending our service.