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Written by a NHS patient
17th May 2023


The wait for my initial assessment was a little lengthy, but not ridiculous in the grand scheme of things. Following some internal issues with my original consultant - no fault of the service whatsoever - I had a friendly virtual reassessment with a new consultant. Pleasant, kind and incredibly helpful. For the following medication 'titration' I was placed under the guidance of a prescriber who I communicated with fairly regularly via the patient portal. My prescriber was faultless in her ability to guide and answer questions, a real help in the initial stages when I was a little unsure of what to expect. Can't fault it.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe