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Written by a NHS patient
17th May 2023


Generally, I had a great experience with Psychiatry UK - I have undergone titration for ADHD medication through this service and I felt that they listened to my needs and provided attentive and considerate care. However, I would just like to note that the online portal and medication review process, in general, is quite challenging and inaccessible for someone with ADHD. In order to complete a medication review form you have to find the portal website, which is different from and not linked clearly on the main website, remember your login details and password, then find the code that is sent to your phone, remember it and copy it correctly into the portal, then find the correct form in a quite confusing and user-unfriendly interface, only to then have to gather all the correct information (weight, height, blood pressure etc) to fill in the form. I'm not sure if this can be improved since I understand the need for security while being a remote service, but it is exhausting at times. Still, thanks to Psychiatry UK for good care and treatment despite these challenges!

Recommend
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Involvement
Information
Cleanliness
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Safe