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Written by a NHS patient
5th July 2023


Hello, I have been ignored and discharged from the portal without any reason. I have been diagnosed by Dr Yann Welton, we had a miss understanding where he thought that I was being checked by cardiology. I only said to him that my blood pressure was high. He said that I needed to get a full investigation about my heart condition. I showed that my blood pressure lowered but the pulse was still high. Then I indeed started an ECG, but before waiting for it, this guy discharged me from the portal without previous warning. The ECG results show that my heart condition is good and that I DONT NEED ANY FURTHER INVESTIGATION with a cardiologist. I can and I must start treatment but your service don’t want to listen and don’t want me to put me back into the portal so I can get a prescription. You don’t care about ADHD clients and you don’t know how to deal with them. If you have some sort of empathy please help

13th July 2023
Response from Psychiatry-UK

Thank you for posting a review to let us know that you have been unhappy with our service. As a member of the Communications Team I am unable to look into individual patient cases for GDPR reasons. However, we do have a dedicated team who would be happy to discuss these issues with you. If you feel this would be beneficial, please contact the Patient Experiences Team: experience@psychiatry-uk.com.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Rating not given.
Staff
Safe