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Written by a NHS patient
20th August 2023


I have felt safe, listened to and respected throughout the entire journey with Psychiatry-UK. I cannot praise them enough for how I've been treat. They're incredibly thorough (which was a worry when it came to medication for me, but they consider EVERYTHING before prescribing medication and then have the structure of regular, routine checks on top of that). Personally, I've finally been given answers I've been in need of after 30 years because i was actually listened to and spoken to as a person and not just a checklist.

23rd August 2023
Response from Psychiatry-UK

Thank you for writing such a wonderful review. Although we work continuously to improve our patient journey, it is extremely helpful to find out how that experience feels from the patient side. The thorough and professional delivery of assessment and treatment is, of course, at the top of our priorities, supported by patient-centred care, and accessible and responsive communications. It is extremely rewarding to receive confirmation that your experience has been so positive, and that you finally feel that you have the answers you need to move forward. Thank you again for taking the time to feed back and we wish you the best of luck in your onward journey.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Rating not given.
Staff
Safe