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Written by a NHS patient
17th January 2023


The assessment wait time was not too long considering I’d been waiting for three years with NHS. But once diagnosed the wait for treatment is at least six months just for medication (therapy or coaching even longer) which was not made clear at referral stage so I wouldn’t recommend on this basis .

20th January 2023
Response from Psychiatry-UK

Hi Thank you so much for taking the time to send in your feedback. All our teams strive to make our patients' journey through P-UK as positive as possible. Our reviews are the best way for us to check this, or to forward any suggestions or improvements that we could make to the relevant teams, so all feedback is very much appreciated. We try to keep patients notified of our titration wait times on our website, which we update monthly. However, we note that this was not made clear to you at referral stage, and that this may have affected your decision to proceed. Our Patient Services Team continuously audits our communications and other processes to ensure that we keep on top of any problems and implement improvements where necessary. I have therefore passed your feedback through to the relevant team members.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Rating not given.
Staff
Safe