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Psychiatry-UK
2023-09-04
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Written by a NHS patient
Written by a NHS patient 4th September 2023
While everything got done that needed to be, I was not made to feel comfortable during the assessment. The clinical approach was not appropriate for tackling the sensitive topics I spoke of. With the increased waiting times, I feel that I have been left hanging with no direction for help or treatment after my diagnosis. 4(+?) weeks with no communication is a long time to wait when you are in need of specialised care.
5th September 2023
Response from Psychiatry-UK
Thank you for leaving a review to let us know that you have not been happy with our service. This platform is managed by the Communications Team and we are unable to look into patient cases. However, I would encourage you to contact our Patient Experience Team. They would be happy to look into these issues and see how we can help you going forward. If you feel this would be beneficial, please email: experience@psychiatry-uk.com.