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Written by a NHS patient
17th May 2023


(Referred for ADHD assessment) It was definitely not a short wait for assessment or titration. However, the wait time was far shorter than what I would have had directly through the NHS, so I'm happy that this is available for NHS patients through Right to Choose. My assessment was estimated to be at least 7 months after my referral was received, but I ended up getting an appointment within 5 months. After assessment, I waited approximately 4 months before I began titration. They are great at following up if you miss a phone call, which takes away a lot of the stress of referral and waiting for an assessment. I always got a text, email, and a note added to my account saying they called (and the reason why). Everyone I spoke to over the phone was very helpful and professional. They were happy to offer a range of times and dates to get one that was actually suitable for me. Evening time-slots were also available for assessments, which was great, as it meant I didn't have to take time off work. The doctor I spoke to was also very good, and he was quick to respond to any questions I sent. (Won't put his name as he has since left) Titration was also a very positive experience. My prescriber was Wioleta Cholewinska. I felt that all my thoughts/concerns were taken into account during titration, and she was quick to offer alternative medications when I was having problems. I had a lot of opportunity to write about what I felt was good/bad about the dosages/medications and I think this really helped to minimise intolerable side effects. Overall, it was definitely a positive experience, with a shorter wait than I expected. I began titration within 9 months of first speaking to my GP, and I understand that Psychiatry UK are working to grow the titration team in order to see patients quicker. Can't really fault anything, everyone I interacted with was friendly, professional, and willing to help.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Rating not given.
Staff
Safe