MSI Reproductive Choices - Essex Treatment Centre

88 Russell Road, Buckhurst Hill, Essex, IG9 5QB 2,661 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 25 of 264
 
26th October 2021

Suggested improvements
There was no option to visit a clinic near where I live so I had to travel 3.5 hours to get here which was a bit stressful as I had to travel in for an initial consultation on a separate day and as I had been scanned at a hospital I didn't need a scan therefore I esentailly had to travel 3.5 hours to have my blood pressure checked and I feel like this info could have been shared directly by my midwife and saved me a trip. Would have been a lot better if my partner could have been here with me Had to wait an hour to be seen and the radio in the waiting room is very loud Having said all that I am very grateful for the treatment I have received

Dignity Clinic
Involvement
Explanation
Experience Clinic
Dignity One Call
 
26th October 2021

Suggested improvements
The process took to long between to get a booking and my initial appointment had been double booked so I had to wait an extra week- 5 weeks from the day of booking.

Dignity Clinic
Involvement
Explanation
Experience Clinic
Dignity One Call
 
26th October 2021


Dignity Clinic
Involvement
Explanation
Experience Clinic
Dignity One Call
 
26th October 2021


Dignity Clinic
Involvement
Explanation
Experience Clinic
Dignity One Call
 
26th October 2021


Dignity Clinic
Involvement
Explanation
Experience Clinic
Dignity One Call
 
26th October 2021


Dignity Clinic
Involvement
Explanation
Experience Clinic
Dignity One Call
 
26th October 2021

Suggested improvements
Waiting time from when I made the first call to actually having procedure was far too long and so was waiting for the pre op appointment Nurses have been lovely

2021-10-29 14:22:08
Response from MSI Reproductive Choices - Essex Treatment Centre

Hi and I'm so sorry you had a long wait for your treatment. We have had an increase in demand of our services recently and the lines have been extremely busy. I can only apologise that this has impacted on the wait times for you and I will pass your concerns on the the management team. Thank you for your kind comments to the nurses and this will be appreciated by the team in Essex. They do give excellent care and have a very good reputation for their kindness and empathy.

Dignity Clinic
Involvement
Explanation
Experience Clinic
Dignity One Call
 
26th October 2021

Suggested improvements
Nothing, excellent service

Dignity Clinic
Involvement
Explanation
Experience Clinic
Dignity One Call
 
25th October 2021

Suggested improvements
Waiting time

Dignity Clinic
Involvement
Explanation
Experience Clinic
Dignity One Call
 
25th October 2021

Suggested improvements
The nurse was very clear and made sure I understood the treatment explained contraception well

Dignity Clinic
Involvement
Explanation
Experience Clinic
Dignity One Call
 
 
Page 25 of 264

Profile

Names of team members have been removed from this website for confidentiality reasons but are used internally for positive and developmental feedback.

Resources

Short link to review MSI Reproductive Choices - Essex Treatment Centre: http://iwgc.net/eb4i6