Share review of MSI Reproductive Choices - Essex Treatment Centre
MSI Reproductive Choices - Essex Treatment Centre
2021-10-26
Person
4
5
0
26th October 2021
Suggested improvements
Waiting time from when I made the first call to actually having procedure was far too long and so was waiting for the pre op appointment
Nurses have been lovely
29th October 2021
Response from MSI Reproductive Choices - Essex Treatment Centre
Hi and I'm so sorry you had a long wait for your treatment. We have had an increase in demand of our services recently and the lines have been extremely busy. I can only apologise that this has impacted on the wait times for you and I will pass your concerns on the the management team. Thank you for your kind comments to the nurses and this will be appreciated by the team in Essex. They do give excellent care and have a very good reputation for their kindness and empathy.