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Ms Isabel Teo 2024-05-27 Person 5 5 0

Ms. Teo was quietly efficient, calm, re-assuring and utterly professional, both in her leadership of the team involved in my procedure and in keeping me fully informed as the procedure progressed, and also ensuring that I was comfortable throughout. Although undergoing relatively minor local anaesthetic surgery, I thought at the time that the care and professionalism couldn't have been any greater had I been undergoing major heart surgery or similar. Although there are no guarantees that the condition for which I was treated won't return, the procedure has been a complete success to date and this is entirely due to Ms Teo and the team she led. I can make no suggestions how the treatment I received could be improved.