Mr Zameer Shah

Written by a patient at The London Clinic

Having had 2 knee operations, this being my second, I can say that Mr Shah is a fantastic Doctor. He performed the surgery quickly, with only 1 day notice when my last surgeon was on holiday and he ran me through all the risks in a calming manner whilst also explaining in detail the exact issue with my knee. In the follow-up he was extremely approachable and helpful with his information and my knee definitely feels better for his care provided to me.

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Written by a patient at The London Clinic

I came to see Dr Shah about a hip arthritis problem. I had had contradictory information from the NHS, and wanted greater clarity. Dr Shah encouraged me to explain my symptoms and medical history thoroughly. He questioned me about the situation, and gave me a thorough examination. He then arranged for me to have a variety of scans straightaway, and was available for a follow-up appointment when the results were ready. He was able to greatly assuage my fears around previous diagnoses, pain and loss of mobility. He analyzed the new results for me in detail, giving me precise and full information on the various issues, and on the options that I could choose to pursue, whilst taking care to help me maintain optimism. He suggested follow-up steps, and told me what medical help he would be able to offer, should I choose to go down this or that path. He also explained that the lines of communication would be open, should I have further questions in future. I felt heard and supported by a caring and extremely capable professional with huge experience.

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Written by a patient at St Thomas' Hospital

Admission: I was admitted to St Thomas hospital via A and E with a broken ankle, fractured in three places. A and E were extremely efficient and the Registrar was excellent. I was given sufficient information about the procedure and a good explanation as to when my operation was likely to be, managing my expectations. Mr Shah visited me each day to explain when and how the procedure might happen. Surgery: I particularly appreciated Mr Shah taking the time on the day of the operation to discuss my options, how I should best proceed and the assurances he gave me on the day of the operation that he would be the one who would perform the surgery. At a time when I was still in shock after a significant injury, I really appreciated Mr Shah’s manner. He was informative, calm and treated me with respect. I felt assured that I was in good care. Consequently, I was not nervous going into the surgery as I felt like I was in the best of hands. I also really appreciated it when Mr Shah came to see me on the day following the surgery which was a Sunday (I presume on a day that he was not working) and I was able to briefly discuss with him how the surgery had gone. He was extremely reassuring and again his manner provided me at a time of uncertainty with reassurance and calm. Ward experience: In terms of any other care received, the nurses were excellent. I really appreciated the name badges as it was good to know who I was speaking to. Some of the nurses were outstanding – at a very emotional time, they helped support me with both my mental and physical care. My only constructive feedback would be that a) there was a constant mechanical bleeping from a broken bed next to me on the ward which meant I could not rest and which I ended up having to sort out myself by insisting maintenance was called b) it was virtually impossible to sleep following surgery as I was on a ward with patients who had dementia and who shouted out all night and c) the patient opposite me had MRSI but did not know it and then found out from a doctor even though apparently they had known for days – a sign was then put up that she was in isolation when she had been openly visiting other patients up to that point /had offered to give me a Reiki massage (which I refused) - I felt I had to ask for information about MRSI and her isolation in the bed next to me - this was quite alarming to both me and my hospital guest visitors – when I asked about it, I was given reassurance but perhaps, staff should understand that this kind of isolation sign/news that a fellow patient had MRSI should be explained to fellow patients not to be alarmed post surgery. Just some information would have been good. I received this in request. Follow up fracture clinic: I next saw Mr Shah at the fracture clinic. Unfortunately, there was a mistake in my x-ray form on this appointment which meant my appointment that day was a little haphazard and I did not get to see him or any doctor before the x-ray. I was then left at the x-ray department without a porter to bring me back to the fracture clinic and I had to phone in for an external line and the receptionist kindly came and got me back into the fracture clinic. My care at the fracture clinic was very good although I did not get to see a doctor before I was sent to the x-ray department (and there was then a mistake on the form/I was left in the x-ray department without a porter) so that I later collared Mr Shah on the corridor (twice!) to ask him questions and would have preferred some formal time with him at this appointment, if at all possible. The receptionist, physio, registrar and nurse who put the cast on were kind and informative and efficient. Hospital transportation: The hospital transportation to the fracture clinic did not confirm by text that it was booked. I found this quite stressful. It was very good when the hospital transportation rang me on the day to let me know they were on their way. The ambulance that took me into the fracture clinic belonged to the hospital and this was a very good experience. On the way back, hospital transportation was a bit chaotic. It was extremely busy. I was in an ambulance outsourced to a private company. The ambulance was very full and my transportation experience was very different from the way in. The ambulance actually broke down with a flat tyre on the way back.

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Written by a patient at Guy's Hospital

Returned to see Mr Shah for post 12 month hip replacement check. Mr Shah fully explained the pictures of the up to date x rays of both of my hips and reported very good results. Mr Shah is a highly respected surgeon who takes much time to answer patients concerns and is ALWAYS extremely polite and understanding to everyone. He is a credit to the NHS and to Guy’s Hospital. I thank him very much for his continued support, advice and guidance through what for me has been many years of pain with opioid management. Thanks to his amazing skills this is no longer an issue. God Bless you Mr Shah. Thank you.

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Written by a patient at The Blackheath Hospital - part of Circle Health Group

Had a full knee replacement (TKR) and a subsequent manipulation procedure (MUA) under the care of Dr Shah. I have found Dr Shah to be a consummate professional; friendly, informative and helpful throughout. Dr Shah has addressed all of my concerns and anxieties - explaining potential risks/complications and progress at each stage, both orally and via MRI and X-ray imagery. I was also very impressed that my surgery and manipulation procedure were carried out within 2 weeks of each consultation. I felt fully informed prior to giving consent and I am pleased with the outcomes so far: surgery scar is straight and neat, and I am achieving almost full extension and ~90% flexion to date, with an expectation of achieving ~95% flexion within a year. Moreover, I am now pain-free - the main objective when initially referred for surgery. Thank you very much Dr Shah.

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