Mr Simon Ellis was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Reviews
Recommend
Trust
Listening
Mr Simon Ellis
2017-12-01
Person
3
5
0
1st December 2017
Unfortunately Mr Ellis cancelled my op due to the heightened risk of infection, I have diabetes. Although I can appreciate his reasons I was very upset and felt the message from the nurse was curt and implied it was my fault. I would have appreciated a message, or call from Mr Ellis. The good thing it has spurred the diabetes team to review my meds at last.
5th December 2017
Response from Mr Simon Ellis
I am very sorry that your operation has been postponed as a result of the increased risk of infection secondary to your diabetes. It is vitally important that the risks of elective surgery are reduced to the lowest possible level. I was also informed of the cancellation by the pre-admission team who contacted you. I do understand that cancellation of surgery is always upsetting and is generally undertaken for good medical reasons as in your situation. I hope by the time you read this feedback you will have had the opportunity to read the letter I wrote which was sent to you explaining the course of action we needed to take. I appreciate that you would have appreciated a call from me personally and I have taken this on board to help others in the future. I look forward to undertaking your surgery when the time is right. With kind regards Simon Ellis
Mr Simon Ellis
2017-12-01
Person
5
5
0
1st December 2017
Mr Ellis performed ACL reconstruction on my right knee back in 2008. He was incredibly knowledgable and experienced with my injury which instantly put all my concerns at rest. My surgery was a success and I returned to participate in sport fully. I have now experienced a separate injury to my knee and instantly Mr Ellis was the only man I wanted to see. He went above and beyond to prioritise me and made me feel incredibly well cared for. There is no one else I would rather see for such an injury as mine.
1st December 2017
Response from Mr Simon Ellis
Thank you so much for this review. Prompt care is always a priority following injury and uncertainty. I am always keen to provide the most efficient care. With kind regards Simon Ellis
Mr Simon Ellis
2017-11-29
Person
5
5
0
29th November 2017
Having seen Mr Ellis, I now feel reassured about my forthcoming operation, due in February 2018. He certainly made me feel at ease and explained everything in detail. Very reassuring.
29th November 2017
Response from Mr Simon Ellis
Thank you very much for your review. I am glad you found my explanation helpful and reassuring. Kind regards Simon Ellis
Mr Simon Ellis
2017-11-28
Person
5
5
0
28th November 2017
On meeting Mr Ellis I felt at ease, talking through the procedure step by step in such a way that I put my trust in him. After my op Mr Ellis telephoned my husband ensuring him that all went well and that I was in recovery. Such a thoughtful gesture, what a lovely, kind and caring man.
Thank you
Cheryl Elcomb
28th November 2017
Response from Mr Simon Ellis
Thank you so much for your kind review. I know that having surgery is a life event and very stressful for those waiting to know hence the phone call. with kind regards Simon Ellis
Mr Simon Ellis
2017-11-28
Person
5
5
0
28th November 2017
I have been suffering with arthritis for some considerable time and am a little apprehensive about an operation, but Mr. Ellis gave me such reassurance, that I now feel more confident about having an operation and hopefully, looking forward to, once again being able to at least walk, without having to rely on others. Thank you.
28th November 2017
Response from Mr Simon Ellis
Thank you very much for your review. Lots of patients feel anxious and apprehensive which is entirely understandable. I am glad that I was abe to give you the reassurance you needed. kind regards Simon Ellis
Specialises in
- Orthopaedic and Trauma Surgery
Profile
Mr Simon Ellis is one of the South East's leading knee surgeons. He has over 25 years’ experience as a consultant based in Kent. Simon has a very simple but important mission statement "I give the same quality of care to my patients as I would want my family and friends to receive". Simon prides himself on communication. He believes that listening, explaining knee problems in understandable terms and ensuring that patients have all the information needed to make their own management decisions is essential. Simon was awarded a Certificate of Excellence for care from iWantGreatCare early in 2019. His reviews have continued to reflect the values he strives to achieve.
Simon's base is now the Spire Alexandra Hospital, Walderslade where he is able to cover most areas of Kent. Simon specialises in knee sports injuries which include meniscal and ligament issues as well as the management of knee arthritis.
Simon was appointed as the Medical Advisory Committee chair at the Spire Alexandra Hospital in March 2020 a role within the management team to oversee the quality of care in the hospital.
Whether you are insured, self funding or referred by your general practitioner through the NHS electronic referral scheme - availability is no issue and Simon, supported by his practice management team at KMS Professionals, will ensure that your knee problem is sorted as quickly as possible.
You can make an appointment to see Simon by contacting Hana, his practice manager or his team by telephone on 01622 620920 or by email simonellis@kentmedical.co.uk.
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