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Dr Syed A. R. Tipu Naqvi
2019-02-02
Person
4
5
0
2nd February 2019
I had an endoscopy at Braintree Community Hospital in November and although it all went well and I can't fault the Doctor, a young nurse talked me out of sedation which I still wish I had have had. The procedure is not pleasant and is uncomfortable so I still wonder if sedation would have helped me personally. I was happy with the way the doctor performed the procedure and how quickly it was all over.
3rd February 2019
Response from Dr Syed A. R. Tipu Naqvi
Thank you for your feedback. Best wishes.
Dr Syed A. R. Tipu Naqvi
2019-02-02
Person
5
5
0
2nd February 2019
I have read some of the negative comments regarding this Dr and the Endoscopy team especially from other Health Care professionals and can honestly state that I have not had this experience. In fact, I am a Paramedic and around 30years ago I had to have an Endoscopy at Southend Hospital. The whole ordeal was horrifying so when I was told that I had to repeat the experience my wife had to come with me. I started having panic attacks especially when they called me through. This Doctor was working at the InHealth community clinic in Romford. When I entered the procedure room he saw instantly, along with his nursing staff that I was scared. He put down the equipment and talked to me for some time, explaining every part of the procedure and giving me assurances. He would not start the procedure until I was happy and took his time. I had even requested to have a sedative but he promised me that I would not need it and it would just make me unnecessarily groggy. He was totally right. He told me that if I felt any discomfort he would stop immediately and correct it which was not required. In fact he and the male Nurse constantly spoke to me throughout the entire procedure and put me at ease.
I can honestly state that if anyone else out there has had previous experiences like me in the past, the procedure has changed a great deal and it is nothing like it used to be. I have only the greatest respect for this man and for the entire team. Every Nurse constantly kept giving me reassurance whilst I had an unfortunate wait due to technical difficulties beyond their control. Even at the end just before I left, the receptionist even came into the room before she went home to check that I was alright. Come on....where do you ever get that kind of service and reassurance normally? I wish Dr Naqvi and the entire team every success for the future.
3rd February 2019
Response from Dr Syed A. R. Tipu Naqvi
Dear patient. I am very grateful for your feedback. Many thanks.
Dr Syed A. R. Tipu Naqvi
2019-02-01
Person
2
5
0
1st February 2019
The doctor did not really talk to me throughout the procedure. He has stated on the report that I was comfortable throughout when I was not. I was gagging throughout the entire procedure. I had to ask for sedation and was judged for that decision throughout. I was made to feel bad that they could not cannulate me. Was not told I couldn’t blow my nose in recovery and was shouted at when I did. Overall, really unimpressed with all of the team. As a nurse myself, I am aware of the importance of empathy in healthcare and I felt that not a single person on that day had any empathy skills. I was judged for my decisions and I feel the sedation i was given was not enough and as I felt no effect from it at all. I will never be going back to Braintree community hospital.
3rd February 2019
Response from Dr Syed A. R. Tipu Naqvi
Dear patient. First of all, thank you for your comments. Though this feedback request was only supposed to be aimed towards the doctor rather than the entire unit. However since you have mentioned the rest of my team, I have hence shared your feedback with them. Like me, the nursing staff who helped you from admission to recovery were all bitterly disappointed to read your comments. I must say that your feedback is quite confusing and contradicts itself. You have mentioned that we could not cannulate you yet you felt that the sedation given to you wasn't enough ? You have mentioned that 'the doctor did not really talk to you throughout the procedure.....' ? Being a nurse yourself, I am sure you must have come across the side effects of Midazolam.(the sedative). Once its given to the patient, they become drowsy. Therefore its not just me but no doctor tries to have a conversation with a drowsy patient. In fact, whatever is said to the patients while they are under the influence of Midazolam, they often tend to forget afterwards. From our experience, patients gag a lot more when they are given sedation as compared to those who are not. Your note above clearly signifies this too. Please note that we always advise the patients not to blow their nose for at least an hour or so after having a trans-nasal endoscopy. The reason is that excessive blowing of the nose soon after the procedure can potentially trigger epistaxis (a nose bleed). My colleague may well have told you (for your safety) not to blow your nose and knowing them for over a decade I can vouch for their professionalism. Regardless, we appreciate your feedback and wish you the best of health.
Dr Syed A. R. Tipu Naqvi
2019-01-18
Person
5
5
0
18th January 2019
Excellent service, well defined and explained ,very good staff assisting.
T/Y Regards G/J/Gamble.
19th January 2019
Response from Dr Syed A. R. Tipu Naqvi
Thank you for the feedback.
Dr Syed A. R. Tipu Naqvi
2019-01-10
Person
5
5
0
10th January 2019
Explain everything and was very kind and patient
10th January 2019
Response from Dr Syed A. R. Tipu Naqvi
Thank you for your feedback
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Specialises in
- General Practice
- Gastroenterology
- Internal (General) Medicine
- Cardiology
Profile
I am a Physician and an Endoscopist.
I started my career as a hospital doctor in Ireland.
I spent nearly a decade in Ireland working in General Medicine at various places including Mullingar, Portlaoise, Roscommon, Nenagh, Drogheda and Dundallk
In 2001 I moved to the UK to train and work as a General Practitioner.
My first job in the UK was in Ayreshire Scotland.
After completing my training, I was employed by Northampton Primary care trust where I was involved in training nurse practitioners and Paramedics.
I moved to Chelmsford in 2006 to join a GP partnership.
I also started working at a local community endoscopy unit.
Medicine is my passion and I always try to provide the best possible healthcare to my patients.
It gives me great pleasure and immense satisfaction when I am able to help someone and bring a smile on their face.
Beside medicine, I love spending time with my family.
I follow football very passionately and support Arsenal football club.
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