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Written by a patient
16th February 2018


Dr Ram is clearly a national expert in his field. Of that there is no doubt - a brief scan at his experience, career, and influence thus far makes that clear. As impressive though, is his ability and desire to apply that experience incredibly effectively to the layperson - ie the patient coming to him with the type of worries that so many of us have, re our health. His personal/people skills are outstanding. He relates so well to the people for whom he is a consultant (I write both personally and on behalf of my daughter whom he treated some five years ago). He shows a real interest and willingness to listen, which is refreshing and encouraging for the patient. Allied to that is a calm but appropriately assertive confidence as to what is the right way ahead, what the sensible options are and how best to proceed with the choices involved. This inevitably brings with it a reassurance and sense of positivity in terms of the future. The words of the rubric attached to this review ask for 'suggestions on how they could improve to give even greater care...' I honestly cannot think of any. I commend Dr Ram's approach as 'Outstanding in every area.' (As someone who has experienced many OFSTED inspections in my area - Education, I am very clear exactly what this choice of words means). My only suggestion therefore is 'Keep on doing what you're doing Dr Ram - and thank you...!'

Recommend
Trust
Listening