West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
3,434 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 28 of 344
 
Review of MSK Physiotherapy - WBCH
13th August 2024


It was a telephone appointment

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Rating not given.
Experience
 
Review of Phlebotomy Service
13th August 2024


The nurses were very kind and patient but the receptionists ([name removed] and [name removed]) were so very kind and understanding I had to have definite times for the blood test done due to medication issues that needed exact timing, they excelled with this arrangement. Thank you.

Suggested improvements
The screens need to be clearer when the names are called as most people can't see it when sitting further away from the screens.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
12th August 2024


I could not have asked for a better experience

Suggested improvements
Nothing!

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
12th August 2024


The lady behind the counter was lovely

Suggested improvements
-

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
12th August 2024


I come every month for bloods and am always very happy with the service and treatment.

Suggested improvements
N/A

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
12th August 2024


Kind polite staff

Suggested improvements
-

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
12th August 2024


Appt was spot on time and very efficient and painless

Suggested improvements
-

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
11th August 2024


See above answers

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
9th August 2024


All the above applies

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
9th August 2024


Reception at minor injuries were lovely, it’s difficult having a speech impediment but the lady was patient. [name removed], the nurse who assessed me was lovely and her care for me was amazing, thankyou!!

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
 
Page 28 of 344
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Resources

Short link to review West Berkshire Community Hospital: http://iwgc.net/eb6ez