St Mary's Hospital

London Road, Kettering, Northamptonshire, England, NN15 7PW
 
21,122 reviews

Reviews

Recommend
Dignity/Respect
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Information
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Staff

Reviews

 
Page 29 of 2114
 
Review of Hand Therapy Service
1st March 2023


The young lady I saw was very friendly and extremely helpful. She advised me and went through with me the exercises best suited to my condition. She also gave some very helpful advice on what equipment would help my situation and were to research it.

Suggested improvements
Nothing in my opinion

Experience
Dignity/Respect
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Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
 
Review of Hand Therapy Service
28th February 2023


I had the best care I could ask for. Kind and considerate in all aspects. [name removed] was professional and completely friendly at all times.. couldn't ask for more.. bravo

Suggested improvements
The whole experience was great

Experience
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Safe
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Spiritual needs
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Review of Hand Therapy Service
27th February 2023


[name removed] explained everything to me was kind and put me at ease my treatment couldn’t of been any better.

Suggested improvements
Nothing could of been better.

Experience
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Review of Hand Therapy Service
27th February 2023


[name removed] was great, very patient and did a thorough assessment. I didn’t feel like a nuisance and she worked with me to build up my confidence to use my hand again.

Suggested improvements
The initial referral took to long and could have made my problem worse.

2023-02-28 08:23:24
Response from St Mary's Hospital

Thank you for your review. I am sorry about the delay in getting treatment and have sent your comment to the service manager. Best wishes, Hugh Jones, Patient Experience Manager

Experience
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Review of Early Intervention
26th February 2023


They were brilliant I cannot be without them.

Suggested improvements
Nothing.

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Rating not given.
Spiritual needs
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Review of Early Intervention written by
26th February 2023



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Review of Urgent Care and Assessment Team - North
25th February 2023


It has helped me a lot.


Dignity/Respect
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Safe
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Spiritual needs
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Review of Urgent Care and Assessment Team - North
25th February 2023



Dignity/Respect
Involvement
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Safe
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Rating not given.
Spiritual needs
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Review of Urgent Care and Assessment Team - North written by
25th February 2023


The service was good, nice staff as well but not the service needed.


Dignity/Respect
Involvement
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Safe
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Rating not given.
Spiritual needs
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Review of Urgent Care and Assessment Team - North
25th February 2023


I feel listened to.

Suggested improvements
Nothing.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
Experience
 
 
Page 29 of 2114

St Mary's Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review St Mary's Hospital: http://iwgc.net/eb43e