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27th February 2023


[name removed] was great, very patient and did a thorough assessment. I didn’t feel like a nuisance and she worked with me to build up my confidence to use my hand again.

Suggested improvements
The initial referral took to long and could have made my problem worse.

28th February 2023
Response from St Mary's Hospital

Thank you for your review. I am sorry about the delay in getting treatment and have sent your comment to the service manager. Best wishes, Hugh Jones, Patient Experience Manager

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs