St Mary's Hospital

London Road, Kettering, Northamptonshire, England, NN15 7PW
 
21,122 reviews

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Page 2087 of 2114
 
Review of Community Team for People with Learning Disabilities -North written by
25th December 2014


All good.

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Dignity/Respect
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Review of Community Team for People with Learning Disabilities -North written by
25th December 2014


Recommend
Dignity/Respect
Rating not given.
Involvement
Information
Staff
 
Review of Community Team for People with Learning Disabilities -North written by
25th December 2014


Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of Sandpiper Ward written by
25th December 2014


The staff are excellent and take the time to listen. Sometimes they are short staffed and a lot of the really good ones are leaving. The food could be a little better, and breakfast is too early for early morning rowdy encounters, I like breakfast in peace.

2015-05-14 14:18:21
Response from St Mary's Hospital

Thank you for your feedback which we take very seriously. We have looked at our staffing levels on our inpatient wards and are satisfied that we can provide care in a safe way. However, we have had to rely recently on an unusual number of temporary staff which, we realise, does not always provide the continuity and quality of care that patients expect. We are actively recruiting more permanent staff and, wherever possible, using the same temporary staff so they get to know patients. We are also training the temporary staff so that they can better support regular staff with activities both within and outside the hospital. We will be closely monitoring feedback.

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Review of Community Team for People with Learning Disabilities -North written by
25th December 2014


"Its great as far as I'm concerned" I like it when you teach staff to do my physio. I like you chatting to me. Nothing to change really. Occassionally we disagree, but we always chat things through.

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Review of Community Team for People with Learning Disabilities -North written by
25th December 2014


I really like Sally and Heather doing my physio with me and it's making me a lot stronger.

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Review of MSK OT Hand Therapy written by
25th December 2014


Very personal service.

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Review of MSK OT Hand Therapy written by
25th December 2014


The staff were very helpful, friendly and gave good advice.

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Review of Cransley Hospice written by
25th December 2014


Moment by moment support, and fantastic care of my husband.

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Review of Community Team for People with Learning Disabilities -North written by
25th December 2014


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Page 2087 of 2114

St Mary's Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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