St Mary's Hospital

London Road, Kettering, Northamptonshire, England, NN15 7PW
 
21,122 reviews

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Page 2088 of 2114
 
Review of Community Team for People with Learning Disabilities -North written by
25th December 2014


All of it.

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Dignity/Respect
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Staff
 
Review of Community Therapy Services written by a patient
25th December 2014


The nurses were very helpful and explained all the exercises and what good they did for me.

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Dignity/Respect
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Review of Community Therapy Services written by
25th December 2014


Recommend
Dignity/Respect
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Review of Community Therapy Services written by
25th December 2014


Very informative, helpful, extremely caring and understanding.

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Dignity/Respect
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Rating not given.
 
Review of Community Therapy Services written by
25th December 2014


Everything was good with the care and Mick feels that nothing needs improving.

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Dignity/Respect
Involvement
Information
Staff
 
Review of Community Therapy Services written by
25th December 2014


The care was excellent, the program was helpfull. I am able to walk a lot better, and I feel I am strugling I was told I could come back via my GP. The phiso nurse was brilliant very helpful and suportive, I felt welcome and aprechiated.

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Dignity/Respect
Involvement
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Review of Urgent Care and Assessment Team - North written by
25th December 2014


They were available 24/7 and I felt safe and helped. Nothing could be better.

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Dignity/Respect
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Review of Orchard Ward written by
25th December 2014


Friendly staff very caring. Really welcoming. Not a lot to do. She would like staff to spend more time talking to her and doing things.

2015-05-14 14:18:02
Response from St Mary's Hospital

Thank you for your feedback which we take very seriously. We have looked at our staffing levels on our inpatient wards and are satisfied that we can provide care in a safe way. However, we have had to rely recently on an unusual number of temporary staff which, we realise, does not always provide the continuity and quality of care that patients expect. We are actively recruiting more permanent staff and, wherever possible, using the same temporary staff so they get to know patients. We are also training the temporary staff so that they can better support regular staff with activities both within and outside the hospital. We will be closely monitoring feedback.

Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of Community Therapy Services written by
25th December 2014


Friendly helpful atmosphere. Listened to. A lot of options tried to help me. Quiet atmosphere, pleasant staff.

Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of Community Therapy Services written by
25th December 2014


Well looked after.

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Page 2088 of 2114

St Mary's Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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