Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St Bartholomew's Hospital
2017-11-23
Person
5
5
0
Review of Sexual Health Outpatients - SBH
written by a patient
23rd November 2017
Very kind compassionate reassuring nurses.
St Bartholomew's Hospital
2017-11-22
Person
5
5
0
Review of Sexual Health Outpatients - SBH
written by a patient
22nd November 2017
I was treated by Mary Brown (I believe?) who did a wonderful job at normalising my situation. She had a vast amount of knowledge and understood my circumstance without me having to explain in excess about a congenital condition (unlike other appointments I've had elsewhere) and she spoke to me with care and sincerity. She went above and beyond, making me feel comfortable and at ease, was very thorough with her work explaining the process in a casual yet informative manner, and with such positive attitude it really left a mark and made me want to recommend and return to Barts, if the occasion ever arose. Prior to being seen by her, the other staff members I made contact with were also cheery and made me feel like a person, not an object with a problem. I really truly appreciate the service and duty of care provided at Barts and commend the staff greatly.
The website booking was simple, easy and efficient, and my only improvement from the whole experience would be to make the online booking process perhaps a bit clearer. I undervalued what could have been a symptom and would have benefited from a short note of "if in doubt opt for this service". I say this because while I only had to wait 10 minutes to be seen from my appointed time, it was the wrong booking and had to wait up to an hour to be seen again by the correct service. However, that being said, I'm grateful there was space to see me that day with a fairly reasonable waiting time (compared to others I've experienced and lost half a day) and I appreciate the extra work taken on by staff memebers due to my mishap. Barts went above and beyond my expectations, having been the best Sexual Health service I have experienced to date
St Bartholomew's Hospital
2017-11-22
Person
5
5
0
Review of Endocrine Outpatients - SBH
written by a family member
22nd November 2017
Reception was efficient and helpful. Doctors were informative and helpful.
St Bartholomew's Hospital
2017-11-22
Person
4
5
0
Review of Medical Oncology - SBH
written by a carer
22nd November 2017
St Bartholomew's Hospital
2017-11-22
Person
5
5
0
Review of Unknown Barts
written by a patient
22nd November 2017
St Bartholomew's Hospital
2017-11-22
Person
5
5
0
Review of Pain Clinic - SBH
written by a patient
22nd November 2017
Helpful and explained everything.
St Bartholomew's Hospital
2017-11-22
Person
5
5
0
Review of Pain Clinic - SBH
written by a patient
22nd November 2017
See consultant. No waiting time, polite.
St Bartholomew's Hospital
2017-11-22
Person
5
5
0
Review of Cardiology Outpatients - SBH
written by a patient
22nd November 2017
Doctors and nurses treated me very nicely and spoke in a way I would understand.
St Bartholomew's Hospital
2017-11-22
Person
5
5
0
Review of critical care outpatient clinic - SBH
written by a patient
22nd November 2017
Fine.
Very thorough.
St Bartholomew's Hospital
2017-11-22
Person
4
5
0
Review of Endocrine Outpatients - SBH
written by a patient
22nd November 2017
I had to wait 1 hour for Ms Marta Heckenast but she did not come to work. I was very lucky my appointment was rescheduled and I was visited by prof Drule who was extremely kind, professional and helpful.