Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St Bartholomew's Hospital
2016-04-07
Person
5
5
0
Review of Cardiology Outpatients - SBH
written by a patient
7th April 2016
Very friendly and courteous staff. Dr Khan was, as always, extremely courteous and helpful.
St Bartholomew's Hospital
2016-04-06
Person
4
5
0
Review of 5B Ward - SBH
written by a patient
6th April 2016
On the whole, the care I received was outstanding. I would particularly like to congratulate the ward sister, Elizabeth sommerville, on running an excellent service with care and attention. The few times I had cause for complaint, she took me seriously and followed up with, for example, apologies from the agency staff concerned. She is extremely caring and approachable. There were several other members of staff who were absolutely stand out: nurses Clara and Sonia; HCAs Kate, Lucy and Rena; and student Anne.
I felt some of the staff on the nighttime shifts were sometimes lacking in responsiveness compared to the day.
Services of the hospital on the whole:
The food could definitely be improved - it seemed to lack a lot in nutritional value. There was also a great deal of waste for packaged items such as drink cartons and yoghurt that once served were thrown away even if unopened.
Finally, my biggest complaint is that hospital transport was unreliable, poor quality and made already difficult and stressful situations significantly worse.
St Bartholomew's Hospital
2016-04-06
Person
4
5
0
Review of 7A Ward - SBH
written by a patient
6th April 2016
Very positive but waiting times on the chemo treatment from y
Pharmacy
St Bartholomew's Hospital
2016-04-06
Person
5
5
0
Review of 7A Ward - SBH
written by a patient
6th April 2016
I have no comment
St Bartholomew's Hospital
2016-04-06
Person
3
5
0
Review of 7A Ward - SBH
written by a patient
6th April 2016
I am not happy with the waiting whish always between 2 to 2:30 he's time to it is too long also they always blames it on the chemo not being ready for this i think they should move the pharmacy to the ward. My advice would be to call the patience1hr before or when the chemo is ready so we can come on time not HV to wait so lng
St Bartholomew's Hospital
2016-04-06
Person
4
5
0
Review of 7A Ward - SBH
written by a patient
6th April 2016
Appointments slow also took ages for someone in the ward to pick up the phone more organisation on the admin side
St Bartholomew's Hospital
2016-04-06
Person
4
5
0
Review of 7A Ward - SBH
written by a carer
6th April 2016
Very good
St Bartholomew's Hospital
2016-04-06
Person
4
5
0
Review of 7A Ward - SBH
written by a patient
6th April 2016
I have no comment
St Bartholomew's Hospital
2016-04-06
Person
4
5
0
Review of 7A Ward - SBH
written by a patient
6th April 2016
I have no comment
St Bartholomew's Hospital
2016-04-06
Person
5
5
0
Review of 7A Ward - SBH
written by a patient
6th April 2016
Very happy with the service and treatment