Reviews
Reviews
Treated promptly and efficiently with kindness and consideration.
Everything was extremely good.
The care was excellent.
Angela was very approachable, I was able to speak freely.
Although dad's mental health and his treatment were acknowledged by Angela with suggestions on how I could manage better. This was very helpful and I felt fully supported.
At times I did feel frustrated at how long the process was taking but I realise (now) out of fairness to dad this was how it had to be and therefore could not be improved upon or rushed.
Lovely and caring lady.
The CST sessions were very helpful.
Group therapy very good.
Relaxed atmosphere, learned about my problem. Questions answered. Patient and caring facilitators would have liked a long time for each meeting. It would be good also to have followed up groups with some people. Maybe a time to do so. One of the problems in my care is self-double and confidence also feelings of rejection.
Thank you for sharing the experience you have had with the service. We are glad that you found the environment relaxing and that your questions were answered. It is also very important that our staff demonstrate compassion and care at all times In relation to the groups- this is an area that has been identified as requiring additional focus and is the subject of a project to improve post diagnostic support by way of Rovery college modules and coproduction groups. Please speak to staff to find out more.