Reviews
Reviews
Everybody was helpful during my care, many thanks in particular to Warren Tim Mchama Mritay and old cannula the heating really needs improving at times the ward is frosting.
The food could be improved as my husband wouldn't eat anything and I was bringing food into him.
By finding staff to escort you or have a member of staff made available to take care of you when you go too different part and places in the hospital.
Night time is very noisy, and staff should have loud patients under more control. Not blaming staff but it can be difficult to sleep. Last couple of nights haven't been so bad.
Brilliant care for my physical health, lots of appointments have been arranged and I have been told about these immediately.
Super communication with family members - even 'tricky' ones with a tendency to turn up out of the blue.
Excellent and professional staff.
Very grateful for your fantastic care and for always going that extra mile for your patients.
The staff are attentive to your needs and are always engaging.
Excellent reception from all staff - even under difficult circumstances(e.g when patients start shouting and behaving in an abusive and threatening way). I am astounded by the generosity of spirit and professionalism of the staff on the phoenix ward. They do a very difficult job under challenging conditions, and they do it very well.
Nothing.
Outdoor access and more furniture and rubbish bins.