Community Services - Oxford Health NHS Foundation Trust

Community Services - Oxford Health NHS Foundation Trust 2024-09-14 Person 5 5 0

The service was very informative and the therapists that visited mum at home took time to explain things to her. They were very patient with her and special thanks to Teresa who was very empathic and communicated well with mum and myself

Felt they covered all her needs

Community Services - Oxford Health NHS Foundation Trust 2024-09-14 Person 4 5 0

The person i was talking to patiently listened to me and was very professional and did my assessment in the most simplest way that i fealt the most comfortable with them.

Every thing we spoke about if it was in a written email too as it is would have helped for the future record .

Community Services - Oxford Health NHS Foundation Trust 2024-09-13 Person 4 5 0

Our son was diagnosed with very severe CAS in October 2023 and we started DTTC therapy privately in Jan ’24 (aged 4 & 4 months) due to no support being offered by the NHS. Before starting therapy our son Will had no words and due to the effectiveness of the therapy he has made incredible progress. When the evidenced based therapy for severe CAS is DTTC why has Oxfordshire chosen not to offer it? Why has Oxfordshire chosen not to support this therapy when other counties have? I understand you provide Nuffield but this is for children with moderate or mild CAS. Why please did our son’s NHS SALT report for his EHCP assessment state that that the service being offered by the NHS meets his needs when it doesn’t (agreed by his speech therapist)? His speech therapist (Jemma Whitton) didn’t write this on her report so who included it please and why? The EHCP is a legal document so if a mistake has been made please can this be addressed urgently. If the NHS/local authority continue not to be able to provide for children with severe CAS please can his private DTTC therapy be funded by your service? I feel incredibly let down and penalised for living in Oxfordshire. I would be very grateful please for your help with these questions. Jemma Whitton has been a fantastic support throughout the last couple of years. I of course do not see it as Jemma’s responsibility that the Oxfordshire SALT team have decided not to provide DTTC therapy and I am very grateful for her help. Her service has been excellent. I look forward to hearing from you.

Provide DTTC therapy to meet the needs of my son who has very severe apraxia of speech.

Community Services - Oxford Health NHS Foundation Trust 2024-09-13 Person 5 5 0

It was really good

Nothing

Community Services - Oxford Health NHS Foundation Trust 2024-09-13 Person 5 5 0

Very helpful and great with my child

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Community Services - Oxford Health NHS Foundation Trust 2024-09-13 Person 4 5 0

Community Services - Oxford Health NHS Foundation Trust 2024-09-13 Person 5 5 0

Community Services - Oxford Health NHS Foundation Trust 2024-09-13 Person 4 5 0

I met with Jenny and found her to be very pleasant and understanding. Jenny help me to get Aids and equipment to help me get around and to manage my care. I have some grab handles, seats and other aids., Ramp by my door is very helpful. I was given information about my exercises and now go to a exercise class to help with my strength. Overall Jenny was lovely and helpful.

No improvement required as felt Jenny and the service given was very good.

Community Services - Oxford Health NHS Foundation Trust 2024-09-13 Person 4 5 0

I met with Jenny and felt she was very helpful and considered my care needs. Jenny explained everything in a way that i could fully understand about exercises and gave me information about the exercise classes available and was given contact numbers for the Churchill hospital and other places. Jenny also discussed to me about my medications. I felt she was lovely and took her time with me which made me feel comfortable. Jenny sends me correspondence to my email as well as phone calls. I feel i can only manage condition when my medication kicks in.

No not all as was very pleased with the care and service i received.

Community Services - Oxford Health NHS Foundation Trust 2024-09-13 Person 5 5 0

Great service.

Introduce yourselves.