Cheltenham General Hospital

Cheltenham General Hospital 2014-11-12 Person 5 5 0

Nurses on the cardiac ward are fantastic.

Cheltenham General Hospital 2014-11-12 Person 5 5 0

All questions answered in a professional manner. All care was very good from the nursing staff and the 'back up' team of all the other professional staff.

Cheltenham General Hospital 2014-11-12 Person 4 5 0

Good: sympathetic and skilled staff. Excellent bedside manner! Gave me confidence to do my first self-injection. The nursing care is excellent. Staff are considerate of needs. Improvements. 1)Hard to wait until 8:45 am for a cup of tea esp if waking around 6:30 am. Even harder to wait until 9:00 for breakfast, and on one day until 1:45 for lunch. I expect shortage of staff may be the reason. 2)hard to wait until 10:15 am for tablets, esp when some are anti- sickness. 3) My side room was totally prepared. A curtain never appeared, thorough there is a rail and the toilet was her sporless when I went to use it the first time. I overheard a conversation that led me to drink I might have.

Cheltenham General Hospital 2014-11-12 Person 5 5 0

Holding bars in showers would be helpful and always a chair to sit on after shower.

Cheltenham General Hospital 2014-11-12 Person 5 5 0

All the staff were very considerate and where needed explained my treatment and answered all of my questions. I cannot speak to nearly of every one I came in contact with. I feel there is very little room for improvement.

Cheltenham General Hospital 2014-11-12 Person 5 5 0

All staff very helpful and careing and I was always kept informed on what was happening. The food was also very good. You could improve the discharge as it takes too long and lots of hanging around. I was told at 1 pm.

Cheltenham General Hospital 2014-11-12 Person 5 5 0

Everyone is very caring, proffessional and patient. I don't believe any of the staff could have done anymore. Thank you.

Cheltenham General Hospital 2014-11-12 Person 5 5 0

Cheltenham General Hospital 2014-11-12 Person 4 5 0

I spent a long time sat in a room 12:30 -6:30 before being allocated a bed. I didn't feel well and wasn't comfortable but I did understand that the bed was not available. The staff are very good.

Cheltenham General Hospital 2014-11-12 Person 5 5 0