Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Abingdon Community Hospital
2023-05-30
Person
3
5
0
Review of Oxfordshire Stroke Rehabilitation Unit (OSRU)
30th May 2023
Therapy was good-staff were professional
Suggested improvements
More patience and support from staff to support my communication difficulties
More therapy. Improve call bell response
Abingdon Community Hospital
2023-05-30
Person
3
5
0
Review of Oxfordshire Stroke Rehabilitation Unit (OSRU)
30th May 2023
Staff were kind and understanding of my needs
Suggested improvements
Would have liked to have been more included in decisions about my care and received more information about my care
Abingdon Community Hospital
2023-05-30
Person
5
5
0
Review of Abingdon Minor Injuries Unit
30th May 2023
The nurse (Melissa?) is a star. She and all others deserve a much better pay deal than the Govt are offering
Abingdon Community Hospital
2023-05-30
Person
5
5
0
Review of Abingdon Minor Injuries Unit
30th May 2023
The staff were amazing
Suggested improvements
Turned the air con down it was far too cold
Abingdon Community Hospital
2023-05-30
Person
5
5
0
Review of Abingdon GP Out Of Hours Service
30th May 2023
The GP was excellent, very thorough and kind.
Suggested improvements
N/A
Abingdon Community Hospital
2023-05-30
Person
5
5
0
Review of Abingdon Minor Injuries Unit
30th May 2023
Not busy so short waiting time. Nurse was kind, chatty, told me exactly what was wrong and what she was going to do. I was told how to do after-care, given extra dressings and care leaflet.
Suggested improvements
Nothing else needed
Abingdon Community Hospital
2023-05-30
Person
4
5
0
Review of Abingdon Minor Injuries Unit
30th May 2023
Abingdon Community Hospital
2023-05-30
Person
5
5
0
Review of Abingdon Minor Injuries Unit
30th May 2023
Abingdon Community Hospital
2023-05-30
Person
5
5
0
Review of Abingdon Minor Injuries Unit
30th May 2023
Didn’t have to wait long for my X-ray and staff very helpful
Suggested improvements
I don’t have any complaints the service was very good
Abingdon Community Hospital
2023-05-30
Person
1
5
0
Review of Abingdon Minor Injuries Unit
30th May 2023
This is the very first time in my dealings with many Oxford health establishments that I felt angry and upset.
I went because I had developed a sizeable haematoma on my calf following a fall on the advice of my daughter who happens to be a GP. She had said it was advisable to get it looked at as infection and complications can easily set in and my age - 73 - does not improve things
When I was examined the staff concerned were very dismissive - frozen peas ice pack and raise the leg. Fair enough, I did say there hadn’t appeared to be any infection , but I was happy to wait two hours, I just wanted a bit of reassurance and correct treatment. But for them to be so dismissive as to be rude, including the comment that my daughter “should have known better” left me very angry. So unnecessary and not very professional
Suggested improvements
A bit of politeness and the realisation that there are people who do think carefully about coming to seek medical help as they don’t intentionally want to waste anyone’s time. The fact was my leg wasn’t infected, so why was I there, was nothing to worry about . But I had been worried, the haematoma was quite large, and I had been worried as I hadn’t experienced anything like it before.
I felt I might just as well hung a time waster label round my neck as that is how I was made to feel.