Reviews
Reviews
Very Caring, Environment Friendly and Informal
I was treated as a person rather than just a patient.
Very friendly staff.
We were kept informed
Every one was very professional And I was treated quickly and kindly.
All staff extremely kind and caring. Nothing to be improved.
The care I was given was tiptop in every way. Excellent!
Everybody was concerned with me being transfered to Oxford hospital.
Could not be better.
The staff worked extremely hard having a heavy work load.
I was called at home before 9am and not allowed to finish my breakfast. The ambulance was except for me EMPTY. When I arrived there were no other patients there for treatments. I received my treatment (after many others) about 12 noon. My treatment (2 tablets) took place between 12 noon and 1pm. Since then 2pm I have waited for transport home in Charney Bassett and I am told that the next journey return home will start in one hour. What has gone wrong and why? Service today is not good enough. Pull your socks up!
Thank you for your feedback, we take all feedback seriously and will be looking into the issues you have raised to identify whether any lessons can be learned. Where transport problems have been identified we also report these as a clinical incident.
Civility pleasantness and all round general care.