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17th February 2024


I received such amazing care from 111 and an ooh GP (think her name was Dr Kimberly ???). My own GP wouldn't see me yesterday despite the pharmacist in the practice directing me there, and a lovely 111 call handler referring me there. So I rang 111 again this morning and again spoke to a lovely gentleman. Within minutes, a GP phoned me back and got me an appointment at Abingdon Community hospital. I was then seen by such a lovely GP, who did such a thorough assessment. She went above and beyond in getting me sorted. I have been so so impressed, and would love for my feedback to reach the two 111 call handlers, and the lovely GP. I have been in New York all week, and it made me so proud of our NHS system and the way I was treated this morning. Thank you so much. Colette Cawthra.

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