Share review of Abingdon Community Hospital
The nurse I saw was kind and efficient.
The man carrying out the xray of my 1 year old was impatient and made the experience stressful. I was struggling to hold my daughter’s hand correctly, he was short tempered and was easily frustrated with me. I could not see what he was asking me to do as my daughter was on my lap and my vision was blocked by her head. He got really annoyed with me.
The female staff behind the desk at the end acknowledged this was handled poorly and tried to reassure me.
I think this staff member needs a refresher on dealing with the public patiently and kindly, I was not happy for my 1 year old to be around him.
Thank you for your feedback via IWGC. I am pleased that your experience in Abingdon MIU was efficient. The radiology department is under the management of Oxford University Hospitals NHS Foundation Trust not Oxford Health NHS Foundation Trust. I will feedback to the senior community radiographer about your experience so that they have the opportunity to review and learn from this