Reviews
Receptionist really polite and helpfu. Dr Lee Amazingly helpful as usual. Prescription sent to chemist within 15 mins. THANK YOU.
I just wanted to say how extremely satisfied I was with the manner in which I was dealt with by the Scott practice when calling for an emergency appointment under the difficult Covid circumstances.
Dr Liz Gomersall was so helpful, caring , thorough and understanding and I couldn’t have asked for better treatment.
THANKYOU so much.
The doctors are quite helpful however one of the receptionist is down right rude definitely should not be working in that environment no compassion
Don't be in a rush to get an appointment, first you have to get past the receptionists, a more unhelpful group of people I have yet to meet. They demand personal information in front of other patients they show a disregard for anyone who wants to keep things private. Totally unacceptable, it is such a shame as the doctors and nurses are of the best quality.
I have tried to book an appointment since Monday - it is now Thursday, It is shocking there is only ever 1 receptionist on at a time yet 2 windows. Im sure you can hire some more staff part time to take over busy periods on the phone.
I also get told 7 different things by 3 different people...'yes you can book an appointment the same day' ...'no you cant'....'you have to ring on the day'
Resources
Short link to review The Scott Practice: http://iwgc.net/eb9dy