Patford House Surgery Partnership
Patford House Surgery, 8a Patford Street, Calne, Wiltshire, SN11 0EF Also known as: Patford House Partnership 420 reviewsReviews
Doctors amazing receptionist rude and impolite and unable to help suit an appointment around me only what suited her
Hello there, thanks for your feedback. I am very sorry to hear that this was your experience. We do try as much as possible to arrange appointments to suit our patients needs and I am sorry to hear that you found the receptionist rude and impolite on this occasion. I would very much like to speak to you about this in person and obtain as much detail as possible so we can use it as a learning need. If you are happy to please would you be so kind as to contact me at emmybutcher@nhs.net. With very kindest regards, Emmy Butcher - Managing Partner
The review is regarding Sutton Benger Patford Surgery
Everyone at the surgery are polite and friendly always feel comfortable when I have visited
I got my appointment time wrong despite 2 reminder texts the surgery managed to bring forward later appointments so they could fit me in
I saw Amy the nurse dealing with annual blood pressure checkups. She was so helpful and put me at my ease. Explained everything so well and encouraged me I feel supported and positive in trying to make some changes in my life that will help with my health.
Thank you
Really pleased with the whole experience, from my initial enquiry at reception through to the vaccinations I received for my foreign holiday
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