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Patford House Surgery Partnership
2023-10-25
Person
4
5
0
25th October 2023
Francesca was amazing helping me by trying to sort out an appointment. She tried desperately to get me in for my routine injection, although it has to be delayed not at all a reflection on her effort.
Suggested improvements
All was good
6th November 2023
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your review and kind words about Francesca. We appreciate your understanding regarding the delay in your routine injection and are glad to hear that you had a positive experience overall. Kind Regards, Julie Taylor - Operations Manager and Complaints Lead