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18th May 2023


Today I was very impressed with the help I received over the phone. The employee was very patient and listened to all the difficulties I was experiencing ordering my wife’s medication. She took all the information and chased this up immediately. I was phoned back within 10 minutes to explain everything was sorted and all processed. This simple call back went above and beyond and it immediately took all the stress away from situation. Thank you so much for your help.

Suggested improvements
Na

20th May 2023
Response from Patford House Surgery Partnership

Thank you so much for the positive review - it is most welcomed and appreciated Best wishes - Julie Taylor - Operations Manager

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