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8th February 2024


When my son fainted after receiving his immunisation jabs the nurse Jordan was brilliant in looking after him and keep talking to him in making sure he understood everything and explain each step. They rang ambulance to make sure it was not a reaction to jabs. Thank you much both of you for your great support and kindness . Can’t thank you enough Thierry & Reece

Suggested improvements
N/a

1st March 2024
Response from Patford House Surgery Partnership

Dear Thierry and Reece, Thank you for sharing your experience with us. We're glad to hear that Jordan provided excellent care and support to your son during a challenging moment. Ensuring patient comfort and safety is our priority, and we're grateful for the opportunity to assist. Your kind words will be passed along to Jordan. Kind Regards, Julie Taylor - Operations Manager

1st March 2024
Response from Patford House Surgery Partnership

Dear Thierry and Reece, Thank you for sharing your experience with us. We're glad to hear that Jordan provided excellent care and support to your son during a challenging moment. Ensuring patient comfort and safety is our priority, and we're grateful for the opportunity to assist. Your kind words will be passed along to Jordan. Kind Regards, Julie Taylor - Operations Manager

Experience
Involvement
Cleanliness
Staff
Appointment