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20th September 2024


I booked the blood test appointment with the receptionist at Beversbrook Surgery but the earliest appointment I could get was a week later at a different Surgery.

Suggested improvements
Please do not take my comments in anyway as a complaint. I am extremely happy with the care and treatment I’ve received and I’m already feeling so much better. A big thank you to all concerned. In an ideal world it would have been good if the blood sample could have been taken when I first visited the nurse at Beversbrook. Fortunately, the stool sample I provided the following morning quickly identified as being anormal and a course of antibiotics were prescribed and I started the course the same day. Had the stool sample not identified an abnormality I would only just have given a blood sample and would still be waiting for the results. Once again, thank you to everyone who have seen me and helped over the past week it is very much appreciated. One final point you may or may not be aware of. I'm providing this feedback on my PC. I tried twice earlier this morning to completed the feedback by clicking on link in the text I received on my phone. I almost got to this final bit and the input screen timed out. I wanted to share my feedback so I'm doing it on my PC but others trying to do this on their phones may not try again.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment