Share review of Patford House Surgery Partnership
Patford House Surgery Partnership
2021-09-23
Person
4
5
0
23rd September 2021
I was sent a text saying the doctor wished a follow up appointment and offered either face to face or virtual. I chose face to face and received a text with an appointment a few days later. The original text had warned that I would not get an immediate reply and I should telephone if I had a problem needing immediate attention.
Suggested improvements
There was no one at reception when I arrived and I had to speak to the dispensary to get booked in. If reception has to be left unattended for any reason putting a notice to advise patients to speak to the dispensary staff would be helpful.