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13th September 2024


I felt that my concerns were listened to and taken on board. I felt cared about and that compassion and empathy were shown.

Suggested improvements
In this instance I do not feel that any more could have been offered.

17th September 2024
Response from Patford House Surgery Partnership

Dear Patient, Thank you for sharing your experience. We are pleased to hear that you felt listened to and cared for. Your feedback is important to us, and we are happy that we could meet your expectations. Kind Regards, Julie Taylor - Operations Manager

17th September 2024
Response from Patford House Surgery Partnership

Dear Patient, Thank you for sharing your experience. We are pleased to hear that you felt listened to and cared for. Your feedback is important to us, and we are happy that we could meet your expectations. Kind Regards, Julie Taylor - Operations Manager

Experience
Involvement
Cleanliness
Staff
Appointment