Judges Close Surgery

Judges Close, East Grinstead, West Sussex, England, RH19 3AA 14 reviews

Reviews

Recommend
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Written by a patient
21st September 2016


I was new to this place and i felt do disappointed about my experience. I was seen by Dr. Doust last 5th of this month. There has been some problem with the system so the doctor can't print my prescription according to her. Blood test was done on the 8th of Sept.and i was told to follow up on the following monday . I phoned , noresult so as my prescription. The receptionist said it has to be signed by the doctor . I followed up 3-4 times on the phone but i didn't have a good answer, no result and no prescription. Went there on the 20th of this month, finally i got my medications but i was told that the result need to be seen by the doctor.Do i need to wait for almost 2 weeks for the result?.I really felt so bad because i've been patiently waiting but nobody can give me a good news. I am a hypertensive person and i thought i should be at least be given the right treatment or care that i expected. I didn't experience any problem with my previous surgery and i was so satisfied with them. However Dr. Doust was great and made me feel comfortable during my visit.i just wish that this won't happen again and i hope they would act on this matter .

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
5th November 2015


Online appointment booking and prescriptions make life easier. I have always found this surgery extremely helpful and kind. Today's appointment was informative and met my needs completely. Thank you

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
9th July 2015


I needed help with pain relief from ongoing dental problems after the dentist referred me to my GP for this as they couldn't prescribe something suitable. My GP said the GMC policies don't permit this (after speaking to the GMC, this doesn't appear to be true) and I was left with no alternative than go to hospital. Not once was I given an opportunity to speak either directly to a triage nurse or GP. The end result was as a patient, I was let down badly with no advice or support and no one willing to help. As I didn't visit the surgery, I cannot comment on the cleanliness of it.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Judges Close Surgery: http://iwgc.net/ecckk