Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St Mary's Hospital
2018-03-09
Person
5
5
0
Review of Emergency Department - Children's
9th March 2018
St Mary's Hospital
2018-03-09
Person
4
5
0
Review of Emergency Department - Children's
9th March 2018
I liked that they looked after me well and spoke directly to me.
St Mary's Hospital
2018-03-09
Person
5
5
0
Review of Emergency Department - Children's
9th March 2018
St Mary's Hospital
2018-03-09
Person
5
5
0
Review of Emergency Department - Children's
9th March 2018
St Mary's Hospital
2018-03-08
Person
4
5
0
Review of Ophthalmology
written by a family member
8th March 2018
The staff are lovely and Rachel on reception was particularly kind and helpful.
However...trying to get through by telephone is a dispiriting experience and quite unacceptable. I understand there is one person on the phones. I wonder what sort of abuse they receive and how often they have to say sorry on managers' behalves?
20 minutes and 30+ minutes of waiting and still not being connected is a) costly b) very poor service.
St Mary's Hospital
2018-03-08
Person
5
5
0
Review of Breast Screening and Imaging
written by a patient
8th March 2018
I was made to feel at ease during the whole process. Actions were explained and the reason they were happening, and advised of all possible outcomes.
St Mary's Hospital
2018-03-07
Person
5
5
0
Review of Breast Screening and Imaging
written by a patient
7th March 2018
St Mary's Hospital
2018-03-07
Person
5
5
0
Review of Breast Screening and Imaging
written by a patient
7th March 2018
St Mary's Hospital
2018-03-07
Person
5
5
0
Review of Breast Screening and Imaging
written by a patient
7th March 2018
Courteous.
St Mary's Hospital
2018-03-07
Person
5
5
0
Review of Breast Screening and Imaging
written by a patient
7th March 2018
They treated me really well.