scunthorpe-general-hospital

Scunthorpe General Hospital

Cliff Gardens, Scunthorpe, North Lincolnshire, England, DN15 7BH
 
10,870 reviews

Reviews

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Dignity/Respect
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Reviews

 
Page 998 of 1090
 
Review of Emergency Care Centre SGH
11th June 2021


Staff were great but think they could of sent people home with small ailments

Suggested improvements
Treated people with stubbed toes, small injuries straight away to free up seating and inform people of yhe expected wait.

Experience
Dignity/Respect
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Review of Emergency Care Centre SGH
11th June 2021


The department was very busy but I was treated quicker than I expected and was kept informed throughout

Suggested improvements
I was quite satisfied

Experience
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Review of Emergency Care Centre SGH
11th June 2021


The nurses who I saw couldn't have been any better

Suggested improvements
The only thing that could have been done better was that the catheter should have been changed the previous night when it was apparent it was blocked. This would have meant I didn't have to go through a very painful night.

Experience
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Cleanliness
Staff
 
Review of Emergency Care Centre SGH
11th June 2021


5star says it all

Suggested improvements
Telephone call from doctor was very good , as was the link for the photos

Experience
Dignity/Respect
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Cleanliness
Staff
 
Review of Emergency Care Centre SGH
11th June 2021


The triage nurse I got to see when I was first admitted was not very kind about me not being able to walk well and me having been given a wheel chair to use. She also googled my symptoms in front of me and when I asked she denied me any pain killers and said “she dealt with it for a week she’s fine” the doctor I got to see was kind and did help but the reception area was over crowded. Also there was an elder lady admitted and she was bleeding very badly and when me and another lady told reception about it it was ignored until they noticed the blood was pooling around her on the floor she sat like this for about an hour while people who came in after her were getting seen before her this to me is a really negligent in my eyes and it didn’t look good at all

Suggested improvements
Some of the staff can have a better attitude and listen to the patients without having an attitude and also check the elderly patients first when they have cuts as they are at risk of bleeding out

Experience
Dignity/Respect
Involvement
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Cleanliness
Staff
 
Review of Emergency Care Centre SGH
11th June 2021


My expectations were high. I expected triage to prioritize and that happened. I expected to be informed at all stages and that happened. I expected to have my injury dealt with and that happened. I didn't expect a concierge service, we're not American, it's a hospital so all in all a perfect result for all. A* because you're worth it.

Suggested improvements
Nothing

Experience
Dignity/Respect
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Cleanliness
Staff
 
Review of Emergency Care Centre SGH
11th June 2021


The staff were very kind, and attended to my needs as quick as they could. The atmosphere was calm and everyone appeared friendly... Thankyou

Suggested improvements
None

Experience
Dignity/Respect
Involvement
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Cleanliness
Staff
 
Review of Emergency Care Centre SGH
11th June 2021


Seen by the triage nurse, who was quite pleasant, sat and waited for 2 hours, for a doctor to then say, in the middle of the waiting room, that they would not see me, but I had to go back to the hospital I had my operation at. This was without examining me, I had seen my local practice nurse who advised for me to be given stronger antibiotics for a foot infection. I would have appreciated to be spoken to in a private room and for the doctor to have actually examined my foot, prior to just been sent away. Appalling treatment.

Suggested improvements
Everything

Experience
Dignity/Respect
Involvement
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Cleanliness
Staff
 
Review of Emergency Care Centre SGH
11th June 2021


Very good services, professional run and polite

Suggested improvements
Perhaps try to encourage visitors to maintain 2 meters distance in queues

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Review of Emergency Care Centre SGH
11th June 2021


I was treated with kindness and dignity. I was in and out of the hospital very quickly and the I was dealt with very promptly and with advice to help me deal with my complaint. Brilliant service all round

Suggested improvements
Nothing as all perfect

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Page 998 of 1090

Scunthorpe General Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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