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Ryde Health And Well Being Centre 2016-08-24 Person 5 5 0

The care is very good, and I very much appreciate having such a facility in Ryde. There are a few things which could be improved in the building and surrounds. I feel the building is not well designed, all the glass in the roof making it either too hot or too cold. Air conditioning would have been sensible, to avoid stress to the patients, many of whom are elderly, and cannot cope well with extremes of temperature. I know, I am one of them! Aircon would also make working conditions much more pleasant for the staff. Also, the outside area poses difficulties. I have to use a wheelchair, and the pebbles on the car park make it almost impossible to access the building. The wheelchair just will not "go" on that surface. Without the help of my husband to force the chair, which he should not be doing, I would not be able to get into the building. My power chair cannot cope with that surface either. Anyone using a walking stick would have problems with the stick sinking into the gravel, and becoming very unsteady. It would have been a good idea to consult people with various difficulties before approving the design!!