Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Rushden Centre
2018-01-19
Person
4
5
0
Review of Older Peoples Mental Health Team - Wellingborough/Rushden
written by a family member
19th January 2018
Rushden Centre
2018-01-19
Person
5
5
0
Review of Memory Assessment Service - Wellingborough/Rushden
written by a family member
19th January 2018
It was a good way to find out information about dementia and where to get advice if and when the condition worsens.
Rushden Centre
2018-01-19
Person
4
5
0
Review of Memory Assessment Service - Wellingborough/Rushden
written by a patient
19th January 2018
I found the course really helpful and enjoyable.
Rushden Centre
2018-01-19
Person
4
5
0
Review of Memory Assessment Service - Wellingborough/Rushden
written by a family member
19th January 2018
Penny was respectful and friendly and I felt comfortable with the whole assessment. The appointment letter did not refer to the questionnaire enclosed. I thought it was for when they came so subsequently my daughter was not informed when the date was changed. Also, several of the questions caused me anxiety until my daughter looked upon the intern what it was (eg section 117??)
2018-06-05 20:22:20
Response from Rushden Centre
Thank you for sharing your experience of your care. This has been shared with Penny directly and we appreciate you taking the time to share such a meaningful experience. The appointment letters are being reviewed currently, along with our leaflet packs, to ensure they capture all the information that is required. I apologise you found the questionaire anxiety provoking. The qustions you refer to are part of the information gathering process that we use to undertake an assessment and we would always be happy to discuss and explore any questions or concerns you may have
Rushden Centre
2018-01-19
Person
5
5
0
Review of Older Peoples Mental Health Team - Wellingborough/Rushden
written by a family member
19th January 2018
Friendly.
Rushden Centre
2018-01-19
Person
5
5
0
Review of Older Peoples Mental Health Team - Wellingborough/Rushden
written by a patient
19th January 2018
Everything was just perfect. No problems.
Rushden Centre
2017-12-23
Person
5
5
0
Review of Older Peoples Mental Health Team - Wellingborough/Rushden
written by a carer
23rd December 2017
Angela very considerate and patient with service user, discussed plan going forward in depth to all parties (service user, her husband and myself (manager).
I cannot think of any improvements, very happy with service.
Rushden Centre
2017-12-23
Person
5
5
0
Review of Older Peoples Mental Health Team - Wellingborough/Rushden
written by a family member
23rd December 2017
Care ongoing. Feel assured that all is being done to enable correct course of treatment.
Rushden Centre
2017-12-23
Person
5
5
0
Review of Older Peoples Mental Health Team - Wellingborough/Rushden
written by a patient
23rd December 2017
The care I received was very good.
Rushden Centre
2017-12-23
Person
4
5
0
Review of Older Peoples Mental Health Team - Wellingborough/Rushden
written by a family member
23rd December 2017