Royal Orthopaedic Hospital
Bristol Road South, Northfield, Birmingham, England, B31 2APReviews
Reviews
Above expectations and beyond criticism.
After two days in ward 12, I was moved to ward 3 with just 4 beds. The staff were good and helpful, but I was concerned that three used, and part full urinal bottles were wedged behind the toilet hand rail, and not moved while I was there. The toilet pan was also soiled, and when I informed the cleaner who was chatting to other patients, she demanded, “did you do it” but as I denied it another patient spoke up and said “no it’s been like that since yesterday”.
Leaving half full urine bottles wedged behind a hand rail is not wise or healthy at any time but during Covid it’s surely worse.
Nothing was ever too much trouble./nTreated with dignity and respect./nMade my stay a pleasurable experience.
All the staff and doctors were fantasitc. Nothing was to much trouble.
Felt cared for.
The very best care I have had.
Great care received.
I was treated with kindness and compassion from all members of staff, nothing was too much they took time and reassured me every step of the way, I was treated with dignity and respect and felt very comfortable.
Staff were very good and explained as they went along. Which must have been trouble at hug { } with my deafness.