Leeds General Infirmary

Leeds General Infirmary 2017-01-17 Person 3 5 0

I was referred to the minor injuries unit. As there were seats outside the door I sat along with a few other patients expecting to be called in at some point. After waiting about 40 minutes I was told that you needed to go and sign in then inside was another waiting room. I don't feel this was made obvious maybe there should be a sign on the door informing patients what they need to do.

Leeds General Infirmary 2017-01-16 Person 5 5 0

Really explained very well, could do with car parks for the hospital

Leeds General Infirmary 2017-01-16 Person 4 5 0

The nurses were fantastic and could have a laugh with them all, the only problem was not being able to have my partner with me after surgery which is what most people would like after surgery. The ward was clean and tidy and saw it being clean 3 times while I was on the ward

Leeds General Infirmary 2017-01-15 Person 5 5 0

I was induced at LGI via ARM. We received great care in the assessment centre, though we were waiting around on the ward all day before the induction took place and it wasn't clear why (when we went up to delivery suite they said they hadn't been particularly busy). Our midwife in delivery suite was absolutely fantastic, she read through our birth preferences and did her utmost to give us the birth we wanted (which was extremely important to us after a traumatic experience with our previous birth at a different hospital). She was really friendly and reassuring and put us at ease straight away and luckily everything went to plan. The postnatal ward was noisy and it did seem to take a long time to get us discharged. I liked that you could help yourself to toast and tea (though it would have been useful for someone to tell me this as breakfast time came and went and I was starving!). The staff were all lovely and helpful though.

Leeds General Infirmary 2017-01-12 Person 5 5 0

Despite the oft heard criticisms & complaints of the NHS, my recent experience on Ward 21 was an eventful one, and one in which every nurse respected me and delivered first class care with kindness, understanding and very compassionate way,. I have nothing to add with regard to improving the service because the way in which I was treated cannot, in my opinion, be bettered.

Leeds General Infirmary 2017-01-11 Person 4 5 0

All the nurses were amazing during my stay. They worked incredibly hard and were really kind and compassionate. Whatever they're paid its not enough!

Leeds General Infirmary 2017-01-10 Person 5 5 0

I am the mum of the 17 year old patient and I would like to say how pleased I have been with the care my son received whilst spending time on ward L23. It's awful having to leave your child in hospital when they are ill, no matter how old they are, but I knew he was receiving the best care by staff who were professional, accommodating but more importantly, staff who genuinely cared and nothing was ever too much trouble. I and my family are extremely grateful for all their help and kindness.

Leeds General Infirmary 2017-01-10 Person 5 5 0

There are no improvements to make to the service and care that I received.

Leeds General Infirmary 2017-01-08 Person 4 5 0

Superb patient care from Dr Camilla Jones and Simone (on reception). Also, a very kind nurse who carried out the first assessment.

Leeds General Infirmary 2017-01-08 Person 4 5 0

I would like to take this opportunity to thank everybody who had any dealings with me on Saturday evening, the 7th of January, 2017, for their care, concern, and great patience, particularly appreciated because both the Minor Injuries and A. & E. Departments were busy. From the receptionists, practitioner nurse in the Minor Injuries Unit, to the radiographer and the staff nurse and doctor (I think Dr. Emma New) in the A. & E. Department, all were exceptionally kind, empathetic and understanding. All of these members of staff ought to be congratulated and thanked for having provided such an excellent service and such wonderful care. I'm afraid that I was not able to rate the cleanliness of the waiting area in the A. & E. Department as 'great' because it left much to be desired! However, I did arrive at the end of what might have been a very busy day so I was not too concerned about having noticed this more minor problem! I found the television in the waiting area a little irritating because the sound was too low for me to be able to hear, but, had the volume been increased, the louder voices and sounds would have been thoroughly annoying for everybody in the vicinity, so I do appreciate the reason for keeping the volume low! Perhaps it might be better to screen something for which sound is unnecessary, but I can't think of anything in this category except for dance, either classical or contemporary, but both these would be acceptable and interesting to few waiting patients, I fear! Highlights of the day's football matches were being screened as I waited and these could be easily followed without the commentary. No doubt the waiting male patients (and some female!) were delighted, but I really would have liked to know whether Sir Andy Murray had won his tennis match, something which I thought I could make out from the television, but was only able to confirm when I had access to the internet at a later time!